Operational questions
Ask about shipment status, delayed movements, POD, invoices, collections, fleet compliance and daily operating context.
Durat
Intelligence inside the operation.
Durat is the AI layer of SimplyOS. It works inside the permission and audit model of the platform, so operational intelligence remains connected to the same business truth as the underlying workflow.
How it fits
A governed intelligence layer
Customer context
Customer users can access intelligence within their own permitted data scope rather than a global view.
Usage controls
AI usage can be metered at tenant level as part of subscription and commercial control.
Permission parity
AI actions and answers respect the same access boundaries that govern human users.
Auditability
AI activity belongs in the same audit model as the rest of the platform.
Provider flexibility
The intelligence layer is designed around governed skills and an abstraction that can support different model providers.
From observation to action
Observe
Read real operational context.
Understand
Find the relevant signal.
Recommend
Bring the next decision into view.
Act
Execute only inside governed boundaries.